To cancel or pause your subscription, please go to Manage My Subscription.
At the bottom of the page, you'll find the "Cancel My Subscription" link. Please note that the Bioniq rolling subscription is an auto-renewing quarterly plan with monthly payments and automatic quarterly supply refill shipments.
Here’s how it works:
- We ship a 90-day (quarterly) supply every 90 days.
- We split the billing into 3 monthly payments, scheduled on the same day of the month. This means you would have already received the 2nd and 3rd months of your supplement cycle before we bill you for them.
- Subscriptions auto-renew every 90 days (quarterly).
- We will automatically ship your next 90-day batch unless you contact us to cancel your subscription.
- Subscriptions have a minimum commitment of 90-days.
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If this does not answer your question, please submit a request via this form, and our team will be in touch to assist you directly.